FAQ

Find some of DarkHorse Cloud most frequently asked questions about our plans and how to get started.

Getting Started

We specialize in web design and hosting, offering a wide range of services including custom website design, responsive web development, e-commerce solutions, website maintenance, and web hosting. Our goal is to provide you with a complete package to meet your digital presence needs.

Our web design process is client-focused and iterative. It starts with a consultation to understand your vision and requirements. Next, we move on to the design phase where we create a prototype of your website. Once you approve the design, we develop your site, followed by testing to ensure functionality across all devices and browsers. The final step is launching your website to the public.

Absolutely! We can refresh your current website with a new design that is modern, user-friendly, and optimized for search engines. We’ll assess your existing site and discuss your goals and preferences to create a redesigned site that aligns with your brand and meets your audience’s needs.

The timeline for building a website varies depending on its complexity, the number of pages, and the features required. Typically, a basic website can take from 1 to 3 weeks from start to finish. Larger or more complex projects may take longer. We will provide you with a project timeline after discussing your specific needs.

Web hosting is a service that allows your website to be accessible on the Internet. It involves storing your website files on a server. You need web hosting to ensure that your website is available to your users around the clock. Our hosting services provide reliable uptime, fast loading speeds, and secure server environments.

Yes, we offer ongoing support and maintenance services to ensure your website remains up-to-date, secure, and fully functional. Our maintenance packages include regular updates, security checks, backups, and technical support.